Help & Policies
Shipping, payment, returns, privacy and answers to common questions.
We offer Worldwide Shipping and pickup from any of our branches. Shipping cost and delivery time depend on your order and destination, so our team confirms both with you on WhatsApp before dispatch.
Once your order ships, the courier and tracking details appear on Track My Order.
Payment
Online card payment is not available on the website. Our team confirms the final price and how to pay with you on WhatsApp.
Returns & exchanges
If something is not right with your order, message us on WhatsApp with your order number and photos so we can help.
Privacy
We only use the details you send us — such as your name, phone number, address, measurements and photos — to prepare, deliver and update you about your order.
Frequently asked questions
How do I get a price?
Use Request an Estimate or message us on WhatsApp with the item, design, quantity and measurements. Our team replies with a personal estimate.
Can I order several pieces, like four curtains or a set of pillow covers?
Yes. Enter the quantity in your estimate request or cart, and add any notes about sizes or matching pieces.
How do I choose a fabric?
Open the Fabric Catalogue, turn the pages and select the fabrics you like, then send your selection on WhatsApp. You can also see fabrics in person at any branch.
How should I measure my windows?
Measure the rod width and the drop from the rod to where you want the curtain to end. If you are unsure, leave the fields blank and we will guide you on WhatsApp.
Do you ship outside Pakistan?
Yes — we offer Worldwide Shipping. Rates and delivery times are confirmed with your order.
How do I get my order number and track my order?
Once your order is confirmed, our team sends your order number on WhatsApp. Enter it with your phone number on Track My Order to see the latest progress.